Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Vinod_Yadav
Participant
Jump to solution

We have not able to run exe file

We have application file but we are not able to run anti ransomware behavioral guard and forensics is showing block

Gaia R81

Client E86.60

0 Kudos
1 Solution

Accepted Solutions
Chris_Atkinson
Employee
Employee

Where required review sk128472, sk122706 for configuration of exceptions.

 

Refer also:

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/...

View solution in original post

0 Kudos
4 Replies
Chris_Atkinson
Employee
Employee

For any files confirmed/known to be non-malicious did you attempt an exclusion or report as a false positive via TAC?

0 Kudos
Vinod_Yadav
Participant

Hi Chris_Atkinson,

This application is false positive we have required for all users.

0 Kudos
Chris_Atkinson
Employee
Employee

Where required review sk128472, sk122706 for configuration of exceptions.

 

Refer also:

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/...

0 Kudos
Vinod_Yadav
Participant

Thank You Chris_Atkinson for support

0 Kudos