Hi All,
I have a requirement to reset the password for master admin credential on client Windows-based Endpoint management server running on R77.30.1
Since I tried the same requirement in my lab which works, but I am wondering it is not working in the client environment.
I followed the below steps on my lab machine:
→ Created a windows server as same as the client environment.
→ Installed Checkpoint and upgrade to R77.30.01 plugin
→ And open Checkpoint Configuration in smart Menu(Start Menu -> All Programs -> Checkpoint SmartConsole R77.XX Checkpoint Configuration).
→ Delete the Current 'admin' user
→ Create a new master admin user and set the new password, it works.
The reason for reset password: Client forgets the master admin password.
Please let me know how if you all have any ideas in order to achieve it.
- Arun.R
