Hi J_B, thank you for your response.
there are also some ".docx" documents too, but most are ".xlsx". Some of this documents do have macros and others do not. But if necessary, how can I allow macros or VBS's to normally run in the documents?
Regarding the location or the app from which the files are being opened and the logs, I need to get back to the client to verify.
What I can confirm, is that the same file failing to open on a mapped network drive, opens without issues from a local drive.
I´ve just realized the error message in spanish. I´ve cropped the screenshot and pasted here without checking that 🙂
The error says
Could not find "K:\Path\ABCD.XLSX". Check your spelling or try a different path.