All,
I deployed Harmony Endpoint over the course of the last month to all of our endpoints.
I don't really believe in the 'lets test it and see what we can add later' method, I like to toss
everything at the users at once. Kind of like get all the complaints out of the way and then dial
back if needed. So far I have to say with everything set to On, Endpoint pushback has been pretty light.
That being said, I do see some areas of pain. FIrst, we get a lot of files inbound. I mean a lot. It is not
unusual for some users to get 20-30 Excel files in the AM. That quickly dials back to very little for the rest
of the day. However, take 20-30 Excel files and multiply it by an average of 30 seconds per file to be scanned
and approved and you start to see the issue. Some of these files are coming from trusted sources. Is there
a way to approve certain sites so that this check can be avoided. Sometimes the same file is getting checked twice.
Once during the download and again on access. Also, not really required. One last thing, what is the max zip file size
people are scanning. I notice a lot of users are getting their zips unchecked because they exceed the maximum
size. I assume even if it comes in unchecked that Endpoint looks at the files at local extraction time. Sorry so many
questions.