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Howard_Gyton
Advisor
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Cannot import Mac 85.30 client on to E80.30 server

I'm having no luck adding the 85.30 Enterprise client file to our R80.30 Endpoint server.  I have tried both the file with NC, and without:

EPS_E85.30_NC_app.zip
EPS_E85.30_ALL_app.zip

Both give me the same error message:

image.png

I have already added the 84.70 files for the Mac, and E86 for Windows, and those worked fine:

image.png

Is there some additional requirement for this file that the server may be missing?  It shouldn't be the NVMe patch as that is included with R80.20+.

Howard

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Accepted Solutions
Chris_Atkinson
Employee Employee
Employee

Latest for R80.30 is build 103 available from sk153153.

CCSM R77/R80/ELITE

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4 Replies
Chris_Atkinson
Employee Employee
Employee

Which version/build of SmartConsole are you using, can you try again after installing the latest?

CCSM R77/R80/ELITE
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Howard_Gyton
Advisor

I'm using R80.30 (993000092), the same one I use for our R80.30 firewall cluster.

I do have a copy of the R81.10 tools installed, but that won't connect.  I will look to get the latest R80.30 tools installed, and try again.

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Chris_Atkinson
Employee Employee
Employee

Latest for R80.30 is build 103 available from sk153153.

CCSM R77/R80/ELITE
Howard_Gyton
Advisor

103 was available, so I have tried that, and it has worked.

Thanks Chris!

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