This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
Create a Post
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Are you a member of CheckMates?

×
Sign in with your Check Point UserCenter/PartnerMap account to access more great content and get a chance to win some Apple AirPods! If you don't have an account, create one now for free!
JPT
Participant
‎2023-04-11 07:12 PM

Password Protected Attachments issue

Hi Team,

I encountered an issue after turning on the 'Password Protected Attachments' feature. The user is unable to enter the password to release the attachment from HEC. Please refer to the screenshot below. However, this email and attachment are more than 14 days old. I am not sure if this is the reason why the user cannot release it. If so, how can the admin release this attachment to the user?

 

Screenshot_1.png

 

0 Kudos
1 Reply
Chris_Atkinson
Employee Employee
Employee
‎2023-04-11 09:08 PM

Are you having an experience that differs from that stated in the corresponding section of the admin guide?

https://sc1.checkpoint.com/documents/Harmony_Email_and_Collaboration/Topics-Harmony-Email-Collaborat...

 

CCSM R77/R80/ELITE
0 Kudos
Upcoming Events

    Sort by:
    In-Person

    Thu 15 May 2025 @ 09:00 AM (IDT)

    PA In-Person CloudGuard Workshop (CGNS, WAF, & API Security)
    In-Person

    Tue 20 May 2025 @ 11:30 AM (PDT)

    Las Vegas: Check Point Hybrid Mesh
    In-Person

    Wed 21 May 2025 @ 11:30 AM (MST)

    Tempe, AZ: Check Point Hybrid Mesh
    In-Person

    Tue 03 Jun 2025 @ 09:00 AM (CEST)

    CheckMates LIve France - Workshop Check Point Quantum
    In-Person

    Tue 03 Jun 2025 @ 06:00 PM (EDT)

    Montreal: CPX Recap
    In-Person

    Tue 10 Jun 2025 @ 06:00 PM (EDT)

    Quebec City: CPX Recap
    CheckMates Events