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Pedro-Aguiar
Contributor
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Harmony Connect create network interfaces in the machines

harmony connect is creating several network interfaces (more than 200) on machines and causing a lot of slowdowns

Has anyone seen this behavior?

thnaks

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Pedro-Aguiar
Contributor

With the client already uninstalled, the script was started to delete all the network interfaces created by harmony connect:

 


The delete command is this:

echo off "C:\Program Files\CheckPoint\Harmony Connect\resources\tools\openvpn\tapctl.exe" list > output.log FOR /F %%G IN (output.log) DO ( "C:\Program Files\ CheckPoint\Harmony Connect\resources\tools\openvpn\tapctl.exe" delete %%G echo "Was removed "+%%G )

It was placed inside a txt. and named with this name: adapter_cleaner.bat, then run as administrator.

At each new step it is important to identify if the Connect service is still running and stop it:

 


From this link you will need to download the file that has the uncorrupted driver:

https://swupdate.openvpn.org/community/releases/OpenVPN-2.5.3-I601-amd64.msi

After the driver has finished executing, check if the connectors have been created:

netsh interface ipv4 show route

 

After this validation, it will be necessary to enter the CheckPoint folder and follow the paths of the images, and run as administrator. Then just follow by clicking enter on the page that will open at the command prompt:

 

At the end of these steps, just proceed with the installation of the Connect Client and check if the VPN will work.

View solution in original post

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2 Replies
Tamir_Mitnitski
Employee
Employee

Hi Pedro,

This isn't the expected behavior.

Please create a service request and TAC will assist you with the issue.

In the meantime, please uninstall the agent so it won't create extra interfaces.

(1)
Pedro-Aguiar
Contributor

With the client already uninstalled, the script was started to delete all the network interfaces created by harmony connect:

 


The delete command is this:

echo off "C:\Program Files\CheckPoint\Harmony Connect\resources\tools\openvpn\tapctl.exe" list > output.log FOR /F %%G IN (output.log) DO ( "C:\Program Files\ CheckPoint\Harmony Connect\resources\tools\openvpn\tapctl.exe" delete %%G echo "Was removed "+%%G )

It was placed inside a txt. and named with this name: adapter_cleaner.bat, then run as administrator.

At each new step it is important to identify if the Connect service is still running and stop it:

 


From this link you will need to download the file that has the uncorrupted driver:

https://swupdate.openvpn.org/community/releases/OpenVPN-2.5.3-I601-amd64.msi

After the driver has finished executing, check if the connectors have been created:

netsh interface ipv4 show route

 

After this validation, it will be necessary to enter the CheckPoint folder and follow the paths of the images, and run as administrator. Then just follow by clicking enter on the page that will open at the command prompt:

 

At the end of these steps, just proceed with the installation of the Connect Client and check if the VPN will work.

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