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SNX SSL VPN for Macintosh Users: Is there a workaround now that Safari 12 no longer supports Java?

Question asked by Chris Butler on Oct 22, 2018
Latest reply on Oct 25, 2018 by Dameon Welch-Abernathy

Safari 12 and above no longer supports NPAPI (technology required for Java applets)

Apple forum post regarding Java and Safari 12


Does this mean that SNX will no longer work for anyone but Windows users with Internet Exporer 11?



Called TAC and they can’t seem to give me a definitive answer, and I can’t see much, if any, details in the hotfix sk as to whether this supports Safari 12, and also how it gets around Java Plug-Ins being unavailable.

Leads me to this link:

Which says that there isn’t even a released hotfix for 80.20 (contact them for a manual fix of some sort) so it is probably a good thing that we didn’t upgrade yet.


Though it suggests, right after the "Solution" heading, that it is based on a new Mobile Access Portal Agent technology, the requirements section for Mac OS It says it requires the Java Development Kit (JDK) 8u171 to be installed.

I think, if I am not mistaken, your general "do I have Java" download page is only the Java JRE package, right?

So, for the executives in question I will probably need them to bring in their Macbooks so I can do it in person if I want to avoid trouble


I can only guess, given all this, that maybe the hotfix makes Safari download and save a JNLP file and then launch it outside of Safari?


The TAC engineer says they don’t get many calls about Mac and VPN and after conferring with her colleagues seemed to suggest that the hotfix has Safari use ActiveX instead of Java (????)

SNX does that it with Windows / IE 11, so ActiveX doesn’t sound right… 


Anyway, I need some help from someone who can give me a definitive answer as to how to use a Mac with the latest Safari (12) and SSL VPN mobile access, and whether this will have some kind of mainstream support and full documentation soon?