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Can't install policy due to gateways obj don't show in policy target

Question asked by Sarayut Romsuk on Oct 18, 2018
Latest reply on Oct 21, 2018 by Sarayut Romsuk

After my customer restored backup by use upgrade_import to new Mgmt(Gaia R77.30), They can't install policy because Firewall gateways object don't show up in policy target. Please advise me to solved this issues.

Note: Sic status is communicating / SMS can ping to the gateways as normal.
I tried with SK77821 already but no luck.

Look like gateway object don't show in Smartview monitor too.

No gateway object showTried to specific target and got this error