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Unable to access a bank's site even though it's allowed by a rule

Question asked by Carlos Machado on Oct 11, 2018
Latest reply on Oct 15, 2018 by Hugo van der Kooij

Hi, community!

 

I'm having troubles accessing banks and finance sites even though they are allowed by the proper rule. The Finance category is allowed as part of a group of categories called "level 2 categories":

 

But when I go to a banking site, such as grupobancolombia.com the connection is blocked. According to our logs, the firewall is blocking some sites associated to the bank's site, but it's not showing me any categories associated to them:

 

If I allow everything through the rule, all sites open correctly.

 

Any thoughts?

 

I'm running R80.10.

 

Thanks.

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