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Cannot Configure Dynamic ID MFA with email

Question asked by S W on Oct 5, 2018
Latest reply on Oct 7, 2018 by Dameon Welch-Abernathy

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Hey ,

Can anyone let me know the procedure to configure MFA for email.

I have followed the admin guide anyhow it doesn't work.

Do i need to configure a policy for MFA to send OTP through email.

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Dameon Welch-Abernathy Oct 6, 2018 6:07 AM
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Does the relevant user record have an email address defined in the "Mobile" field?
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S W Oct 7, 2018 10:53 PM
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Nope, where we have to define the email ? But I guess it has to take the email from AD.
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- Dameon Welch-Abernathy @ S W on Oct 7, 2018 11:56 PM
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  At least in the implementation of this I've seen, it was defined in the AD record for the user under the "Mobile" number (which is clearly a bit of a misnomer in this case).
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