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Users reported web traffic stopped working

Question asked by Dan Roddy on Sep 20, 2018
Latest reply on Sep 24, 2018 by Dameon Welch-Abernathy

Found a block action reason:  Blocking request as configured in engine settings of Application Control...

Precise Error: Internal system error in HTTPS Inspection due to categorization service timeout...


So I went to Blades/Application Control & URL Filtering Settings/General and changed Fail mode to 'allow all requests (fail-open) and installed policy.


Problem solved, any input on what's happening?