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Identity Awareness Troubleshooting

Question asked by Eric Merillat on Sep 17, 2018
Latest reply on Dec 5, 2018 by Hybrid Theory

Trying to troubleshoot some IA issues.  Doing a pep show user query usr command is showing a TTL counter of 0.  What exactly do the Time to live, Cached time, TTL counter, and Time left mean in this command.  Have scoured google, the support site, and these forums I am not finding any explanation of this output.


Thanks in advance!