AnsweredAssumed Answered

Scalable platform and support plans

Question asked by Benoit Verove on Sep 4, 2018
Latest reply on Sep 14, 2018 by Mirko Kürten



I'm working on a project involving 44k platforms. The customer would like to have a direct access to the TAC with onsite replacement.

The PREMIUM support plan with the ONSITE option could fit his needs.

Since the remplacement of a 44K is much more complex than the replacement of an appliance, I was wondering if the ONSITE option was available for the scalable platform.


Thanks for your answers.