AnsweredAssumed Answered

Encrypted DVD Media ISO Files

Question asked by Phil Melvin on Aug 30, 2018
Latest reply on Aug 31, 2018 by Phil Melvin

When our users create encrypted CD/DVD media using CheckPoint, a copy of the .iso file is left behind in c:\program files\checkpoint\endpoint security\data loss prevention\profiles\isostorage


I'm getting frequent call from users with disk space issues because these iso files are taking up so much space.


Is there any way to either prevent this from happening or to have the files removed automatically?


In the meantime I have advised my users to manually remove the files to clear up space, but they get access denied and cannot delete. I changed permissions on the folder but they still can't delete the files, so it seems that they are locked down somehow.


What is the normal method for dealing with these files?