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Usercheck Block Page is Insecure/Private

Question asked by Nikhil Deshmukh on Aug 18, 2018
Latest reply on Sep 4, 2018 by Nikhil Deshmukh
  • Application Control & URL filtering is enabled
  • HTTPS Inspection is also enabled. Outbound Certificate is deployed in the organization and No SSL error, thanks to that. Can see HTTPS outbound certificate on browsing Internet.
  • When trying to access a blocked http://website_A, block page appears.


  • When trying to access a blocked https://website_A, Connection is insecure / private message appears and when selected to proceed Block page appears. Certificate on the block page is not same as HTTPS Outbound certificate. Extracted the certificate from browser and installed the same. Still at every other blocked https://website_X , connection is not secure prompt is shown before proceeding manual to block page


Customer is getting the Connection is not secure prompt before usercheck block page. Customer is quite cautious towards compliance and even the HTTPS Inspection Outbound certificate has been created with sha 256 algo.


As per customer HTTPS Usercheck Block page is not compliant as per there organization policy because it gives prompt for page being not secure


how to solve the same?



Dameon Welch-Abernathy help here