AnsweredAssumed Answered

VPN E80.71 in MacOS Sierra 10.12.6 (16G29) - Connected, but cannot ping

Question asked by petr kalina on Aug 17, 2018
Latest reply on Aug 17, 2018 by Dameon Welch-Abernathy

Dear Community,


I'm struggling to make the VPN connection to work from my mac. I run into issues when using the snx_extender from firefox so I tried to use the native MAC client.


I'm able to connect (the client says: VPN: Connected, Firewall: Enabled), but when I try to ping some of the hosts in the VPN, I get request timeout.


The utun1 interface seems to be up, the routes seem to be set-up, I also notice the DNS server to be reconfigured. I tried to collect the logs and have a look, but the information looks a bit complex and I was not able to find the cause if the issue there. Can anyone point me to where should I look further and what might be the cause?