AnsweredAssumed Answered

VPN E80.71 in MacOS Sierra 10.12.6 (16G29) - Connected, but cannot ping

Question asked by petr kalina on Aug 17, 2018
Latest reply on Aug 17, 2018 by Dameon Welch Abernathy

Dear Community,


I'm struggling to make the VPN connection to work from my mac. I run into issues when using the snx_extender from firefox so I tried to use the native MAC client.


I'm able to connect (the client says: VPN: Connected, Firewall: Enabled), but when I try to ping some of the hosts in the VPN, I get request timeout.


The utun1 interface seems to be up, the routes seem to be set-up, I also notice the DNS server to be reconfigured. I tried to collect the logs and have a look, but the information looks a bit complex and I was not able to find the cause if the issue there. Can anyone point me to where should I look further and what might be the cause?