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Firewall not receving Smtp

Question asked by Shivajith S on Aug 17, 2018
Latest reply on Aug 23, 2018 by Shivajith S

The scenario is Smtp packet nor able to reach cp security gateways from external to inside ( it's means from internet ) traffic hit can not see in the firewall logs for Smtp,  did not done any changes on the policy , hence  twisted is can able to telnet the public ip with port 25 from outside , But this traffic also not able to see in the logs , total mails are down from external to internal , in ISP side able to see the smtp traffic ...even not showing accept or drop ...

Bit wied issue...