what is the purpose of the Reference Number on the UserCheck block page if i cannot search it on the SmartLog, or there is a special way to search it there ?
I believe your logging should be configured as detailed or extended in order to see the User Check events in a SmartLog.
It should show up in SmartLog. That's exactly the purpose of this number. It it does not show up, you have an issue with SmartLog.
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