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HA Sync 2 Error on Gateway

Question asked by Nicholas Doropoulos on Jul 21, 2018
Latest reply on Jul 21, 2018 by Jozko Mrkvicka

Hi guys,


We are getting a Sync 2 error on our monitoring systems for one of our gateways. 


In theory, that is indicative of dropped updates due to sync overloads but that is not what I've found so far as shown below:


fw ctl pstat | grep overload
dropped updates as a result of sync overload: 0


cphaprob -ia list

There are no pnotes in problem state


cphaprob -l list

Device Name: Synchronization
Registration number: 0
Timeout: none
Current state: OK
Time since last report: 1.42226e+06 sec


I followed sk34476 but I haven't had any luck so far. 


Has anybody come across this before?


Many thanks.