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CMA login problem

Question asked by cagda8824b855-a415-4fd8-9376-618452019fa3 on Jul 19, 2018
Latest reply on Jul 19, 2018 by Valeri Loukine

Hi,

 

One of our admins are unable connect to one of the CMAs on our MDS. (we're running version R80.10 build 991140056)

When he tries to connect to that one CMA he gets an error as below:

 

 

However, he looks like he already has a session established to that CMA with read/write access. When we try to disconnect his session on SmartConsole we get the below error:

 

 

If we try to takeover his session again on MDS, SmartConsole application crashes.

 

Has anyone experienced this problem before? If so how did you end up resolving it?

 

Any help would be appreciated

 

Note: He has no problem connecting to other CMAs. And other admins are able to connect to the CMA he has trouble with.


Thanks!

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