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Identity Collector issues with R76SP50 Take 62

Question asked by Kaspars Zibarts on Jun 13, 2018
Latest reply on Aug 2, 2018 by Kaspars Zibarts

Just wondering if anyone using IDC with chassis has had any issues on R76SP50 T62?

We just upgraded from SP30 + custom hotfix for IDC and it stopped working. Tried everything - purged all tables and killed pepd/pdpd. Recreated gateways in IDC to no avail.

sk122157 says that it should be supported from take 31

We are running VSX on chassis. IDC version 80.6


Build version looks suspiciously old in SP50, for example pepd

Name = pep
Module Name = NACServer
Build Number = 989006018
Major Release = NGX
Minor Release = R76SP_50_JHF


Whereas in SP30 it was

Module Name = NACServer
Minor Release = R76SP30_jhf_t30_021
Build Number = 989021003


Support case open.