AnsweredAssumed Answered

Export from excel to pdf

Question asked by Tim McColgan on Jun 12, 2018
Latest reply on Oct 12, 2018 by Willem Goethals

We are seeing an issue since we upgraded to client E80.83.5080. When a user saves an Excel file and chooses the File Type of PDF, an error will show up in Excel saying the document has not been saved. However, the strange thing is, the file will (sometimes) save. It seems that it saves when you try the save as PDF process after the first time with the same file. 

No matter what, it is not consistent, removing the computer out of the Sandblast OU with all policies on - fixes the computer and they are able to save as PDF without issue. 

Has anyone seen this? Can you point me into a direction to get this fixed? 

FYI management server is running r77.30

OS build 5
OS kernel version 2.6.18-92cpx86_64
OS edition 64-bit