AnsweredAssumed Answered

Published session output into ServiceNow

Question asked by Jack Prendergast on Jun 4, 2018
Latest reply on Jun 4, 2018 by Tomer Sole

Hello all,


My developer/API knowledge is somewhat limited, however hoping for some guidance on how to get started with this, if possible.


Our ServiceNow ticketing platform has forms that I would like the details entered when a session is published to copy into.


For example, when I save a session, the title of the session "Add rule 63" goes into the title field on the Service Now form.


The integration with ServiceNow I could figure out, but any idea how I can get SmartConsole to output the data automatically?