AnsweredAssumed Answered

Published session output into ServiceNow

Question asked by Jack Prendergast on Jun 4, 2018
Latest reply on Jun 4, 2018 by Tomer Sole

Hello all,

 

My developer/API knowledge is somewhat limited, however hoping for some guidance on how to get started with this, if possible.

 

Our ServiceNow ticketing platform has forms that I would like the details entered when a session is published to copy into.

 

For example, when I save a session, the title of the session "Add rule 63" goes into the title field on the Service Now form.

 

The integration with ServiceNow I could figure out, but any idea how I can get SmartConsole to output the data automatically?

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