AnsweredAssumed Answered

R80.10 Windows 10 Capsule Clients and smartmonitor

Question asked by James Waters on May 30, 2018
Latest reply on Jul 5, 2018 by Dameon Welch-Abernathy

I have an issue that I have replicated on 3 installations of R80.10. In R77.30 when connecting to a gateway, all users using the Windows 10 Capsule client show as "secureclient mobile" in Smartview monitor. We can see their connection status and life is good. In R80.10 the clients do not show under any view at all. They are connected, but we have no visibility about their connection. I have a client that wants to migrate to R80.10 but they use Smartview Monitor to review vpn connections. These connections do not show up and I cannot find a KB or post that has already addressed this issue. I suspect this is a bug, unless someone knows otherwise and can point me in the right direction.

 

Any advise would be great. I have limited time I can invest into this as I have run out of relevant appearing KBs to follow. 

Outcomes