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Identity Collector on R80.20 Mgmt & R77.30 GW

Question asked by Roger De Jonckheere on May 30, 2018
Latest reply on May 31, 2018 by Houssameddine Zeghlache

Hi all,

I'm failing while trying to configure the identity collector using a R80.20 EA Mgmt and R77.30 Gateways with JHF317. As soon as I'm changing the product version of the gateway to R77.30 in SmartDashboard, the possibility to configure the IDC in the Identity Awareness Section of the cluster config is gone... but is back, as soon as I change the product version to R80.10. In the documents, it's written that R77.30 gateways from JHF308++ are supported to use with IDC.

Has anyone been able to do that? Am I doing something wrong? :-)