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'Security Management Server' is not responding. Verify that 'Security Management Server' is installed on the gateway.

Question asked by Dimitar Bahov on May 28, 2018
Latest reply on Jun 13, 2018 by Günther W. Albrecht

Hello,

 

We have configured a cluster of 5600 NGTP devices but our HA device has an issue which says: 'Security Management Server' is not responding. Verify that 'Security Management Server' is installed on the gateway. If 'Security Management Server' should not be installed verify it is not selected in the Product List of the gateway (SmartConsole>Security Gateway > General Properties > Software Blades List).

 

While the installation of HA device we have NOT selected management on this GAIA. We have installed Management only on the main appliance. 

When we go to Cluster configuration we see that management is selected on the second GW too but we are not able to disable it.

 

How to solve this issue?

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