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R80.10 SmartConsole hangs

Question asked by Hristo Grigorov on Apr 16, 2018
Latest reply on May 2, 2018 by Dameon Welch Abernathy
Branched from an earlier discussion

Sorry to hijack this thread but just wanted to mention that SmartConsole isn't very stable here. From time to time it hangs like that:

 

The program SmartConsole.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: a04
Start Time: 01d3d2e729908720
Termination Time: 32
Application Path: C:\Program Files (x86)\CheckPoint\SmartConsole\R80.10\PROGRAM\SmartConsole.exe
Report Id: 64c7780f-5b6d-403b-9af6-19ec77a760df
Faulting package full name:
Faulting package-relative application ID:

 

And yesterday even built-in whois caused an exception:

 

Faulting application name: whois.exe, version: 0.0.0.0, time stamp: 0x3c3e3838
Faulting module name: KERNEL32.DLL, version: 10.0.16299.15, time stamp: 0x744765ce
Exception code: 0xc0000409
Fault offset: 0x00053da3
Faulting process id: 0x4f0
Faulting application start time: 0x01d3d222f4634412
Faulting application path: C:\Program Files (x86)\CheckPoint\SmartConsole\R80.10\PROGRAM\lvwhois\whois.exe
Faulting module path: C:\WINDOWS\System32\KERNEL32.DLL
Report Id: 7b64e229-9652-4216-8728-a48c101afe3a
Faulting package full name:
Faulting package-relative application ID:

 

One time SmartView crashed:

 

Application: SmartViewMonitor.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at <Module>.WinMainCRTStartup()
at <Module>.SmartConsMain()

 

There is a GuiDBedit crash also:

 

Faulting application name: GuiDBedit.exe, version: 59.0.0.0, time stamp: 0x58e8157a
Faulting module name: GuiDBedit.exe, version: 59.0.0.0, time stamp: 0x58e8157a
Exception code: 0xc0000005
Fault offset: 0x0000b73b
Faulting process id: 0x6d8
Faulting application start time: 0x01d3d0fcf7dcc383
Faulting application path: C:\Program Files (x86)\CheckPoint\SmartConsole\R80.10\PROGRAM\GuiDBedit.exe
Faulting module path: C:\Program Files (x86)\CheckPoint\SmartConsole\R80.10\PROGRAM\GuiDBedit.exe
Report Id: a97aa928-df7f-47b3-b33d-99f057945d11
Faulting package full name:
Faulting package-relative application ID

 

And, believe me I ain't doing anything fancy. 

 

Windows 10 x64, latest updates.

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