AnsweredAssumed Answered

Unable to install Capsule Docs on windows 10

Question asked by Frank Yuan on Apr 12, 2018
Latest reply on Nov 12, 2018 by RJ Dowell

I am trying to install Capsule Docs on my machine but it keeps failing at the download stage with this error: The installer failed to download all the required files. please check your internet connection and try the installation again.

I have checked everything, including firewall, anti-virus, etc. uninstalled Capsule viewer etc that could conflict to it. Also tried on a different internet link, no luck. Anyone had the same issue before or knows how to troubleshoot? thanks!  

Outcomes