I am trying to install Capsule Docs on my machine but it keeps failing at the download stage with this error: The installer failed to download all the required files. please check your internet connection and try the installation again.
I have checked everything, including firewall, anti-virus, etc. uninstalled Capsule viewer etc that could conflict to it. Also tried on a different internet link, no luck. Anyone had the same issue before or knows how to troubleshoot? thanks!
Hello,
I've seen this error too, when trying to install Capsule Docs on Windows 8 Tool. But after I deleted AdBlockPlus, it installed without any issues. What other programs or add-ons do you have?