AnsweredAssumed Answered

Sandblast cloud email protection

Question asked by Gino Dhoker on Apr 11, 2018
Latest reply on Apr 11, 2018 by Kyle Danielson


We are using the Sandblast email protection in pilot. Using anti-virus + treat emulation + treat extraction. We are using option convert to pdf. 


We have noticed the following items :

-> existing pdf files also get modified. We use font Calibri and this font is being converted to a Symbol set , rendering the output unreadable. see attached example

-> We are also experiencing large file size differences in cleaned pdf files. From 4 MB to 30 MB.


We have modified the treat level to only High but this does not modify the behavior. Can we modify this ?