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Tracker Log for Particular IP not shown

Question asked by Prabulingam N on Apr 11, 2018
Latest reply on Apr 26, 2018 by Prabulingam N

Dear All,


Issue: Unable to see tracker Log for particular Source IP - Gaia R77.30 Gateways with latest HF


We can see the traffic is fine and working between this Source IP and Destination along with other internal networks of Same Source IP range.


Ex: - unable to see tracker log. But we can see other 10.10.10.x IPs


When we checked in SmartView Tracker_Active Tab - we can see this Particular IP logs active connections, but not visible in Network Tab_SmartView Tracker.


Any suggestions please.


Regards, Prabulingam.N