AnsweredAssumed Answered

Email Notification persists after being removed from policy

Question asked by Vladimir Yakovlev on Mar 26, 2018
Latest reply on Mar 28, 2018 by Günther W. Albrecht

After configuring email alerts in Global Properties according to Configuring 'Mail Alerts' using 'internal_sendmail' command , setting up relay and Email alerts in rules, I am experiensing two issues:

1. "From" field in received emails is "root@unknown.org"

2. After removing alerts from the rules, publishing and installing the policy, alerts continue to be delivered each time the rule is triggered.

 

Nothing short of resetting Global Properties for Alerts to default value seem to be able to stop it.

 

Are there any other methods of configuring non-smartevent email alerts besides that in Global Properties?

It would be helpful to have them in a bit more readable form as well.

 

Thank you,

Vladimir

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