Dan Roddy

Sandblast contract issue

Discussion created by Dan Roddy on Mar 23, 2018
Latest reply on Apr 5, 2018 by Dan Roddy

We purchased 4 years of Sandblast service - due to complexities in the licensing (1year+3years) our vendor had issues getting all the licensing aligned which resulted in an expired contract.  A chain of events on a network with sandblast locked in by GPO ensued...critical time sensitive pdf file downloads failed.  After 3 hours on the phone with licensing support the problem was fixed and sandblast service was restored.  It would be really nice if a (n) day delay could be implemented and maybe some notification before a Sandblast service was shutdown.  Any ideas on that would be greatly appreciated.