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Migration Import failure, PItpi

Question asked by Vladimir Yakovlev on Mar 6, 2018
Latest reply on Mar 6, 2018 by Alejandro Montoya

Please let me know if any of you have seen this and what the remediation for this may be:

I am running migrate import from Smart-1 to Open Server on r77.30.

First path complained about plugins, so the R77.30 Add-On was installed.

Now only one error is present and I am trying to pin it down:


Execution finished with errors. See log file '/opt/CPshrd-R77/log/PItpi-import_install.elg' for further details
Execution has finished




[Expert@SomeonesSMS:0]# cat /opt/CPshrd-R77/log/PItpi-import_install.elg
[6 Mar 11:23:40]
[6 Mar 11:23:40] *****************************************************************
[6 Mar 11:23:40] ********************* Log session beginning *********************
[6 Mar 11:23:40] *****************************************************************
[6 Mar 11:23:40] [writeExecCommandTolog] Program executed as: /opt/CPPItpi-R77/bin/uacRunner -p PItpi -import_install
[6 Mar 11:23:40] [writeEnvInfoToLog] Binary was build for Linux OS
[6 Mar 11:23:40] [writeEnvInfoToLog] Management type of machine is 'Smc'
[6 Mar 11:23:40] [writeOptionsToLog] Base name is: PItpi
[6 Mar 11:23:40] [writeOptionsToLog] Product name is: PItpi
[6 Mar 11:23:40] [writeOptionsToLog] Main run flag is: -import_install
[6 Mar 11:23:40] [writeOptionsToLog] Runner working directory is: /opt/CPPItpi-R77
[6 Mar 11:23:40] [writeOptionsToLog] Main run option is of type: Default
[6 Mar 11:23:40] [runDefaultActivities] Running default activities
[6 Mar 11:23:40] [PluginSpecs::PluginSpecs] Initializing plugin specs with '/opt/CPPItpi-R77/conf/specs.conf'
[6 Mar 11:23:40] [ActivitiesManager::exec] Starting activities execution
[6 Mar 11:23:40] [ActivitiesManager::exec] Executing activity 'PluginDefaultDbMaker'
[6 Mar 11:23:40] [copyPluginDBtoManagement] Removing directory '/opt/CPsuite-R77/fw1/conf/pluginDefault/_PItpi' if it exists
[6 Mar 11:23:40] [copyPluginDBtoManagement] Creating directory '/opt/CPsuite-R77/fw1/conf/pluginDefault/_PItpi'
[6 Mar 11:23:42] [copyPluginDBtoManagement] Copying plugin default directory from '/opt/CPPItpi-R77/conf/defaultDatabase' to '/opt/CPsuite-R77/fw1/conf/pluginDefault/_PItpi'
[6 Mar 11:23:42] [copyPluginDBtoManagement] ERR: Failed to copy plugin default directory
[6 Mar 11:23:42] [ActivitiesManager::exec] ERR: Activity 'PluginDefaultDbMaker' failed
[6 Mar 11:23:42] [ActivitiesManager::exec] Rolling back previous activities
[6 Mar 11:23:42] [ActivitiesManager::exec] Rolling back activity 'PluginDefaultDbMaker'
[6 Mar 11:23:42] [ActivitiesManager::exec] WRN: Activities execution finished with errors
[6 Mar 11:23:42] [ActivitiesManager::exec] WRN: Activities 'PluginDefaultDbMaker' have failed
[6 Mar 11:23:42] [ActivitiesManager::exec] Designated exit code is 1


Thank you,