AnsweredAssumed Answered

Cant Stop Mail Alerts

Question asked by Justin Hickey on Feb 20, 2018
Latest reply on Apr 17, 2018 by Justin Hickey

Hi Mates,

Under Global Properties I recently set the field 'Run mail alert script' to notify the network team of any critical situations. Shortly after that we started receiving the errors below at least 4 times a day. I verified the gateway(s) could reach the service.



Failed to connect to Check Point Anti Malware detection service.; reason: Internal error occurred, could not connect to ""

I then changed the mail script to only send the messages to me because the alerts were getting annoying to the team. The issue is the emails kept coming. Even when I completely unchecked 'Run mail alert script' and rebooted. The emails kept coming.  They were like Rocky! I even rebooted the MGT gateway.

Any ideas how/where to stop this ?