AnsweredAssumed Answered

manual E80.72 Uninstallation

Question asked by Kevin Moreland on Feb 14, 2018
Latest reply on Mar 7, 2018 by Kevin Moreland

I'm running R77.30.03 mgmt server and E80.72 clients.  I am having a hard time installing E80.72 on a particular machine.  The PC used to have E80.72 installed on it, but a BSOD required me to reset the Operating System (Win 10.)  Now that I am ready to re-install E80.72, I keep getting a message that the installer had to roll back the installation and the install never able to complete.  


Is there a series of steps to manually uninstall E80.72?  Even though this pc was Reset (Windows OS re-installed with default programs only) it's as if the installer still sees remnants of the old installation.