AnsweredAssumed Answered

Issue with SmartEvent after re-IP of SMS

Question asked by Chris Hoff on Jan 19, 2018
Latest reply on Feb 1, 2018 by Chris Hoff

I recently upgraded and migrated an SMS server from R77.20 to R77.30. At the same time I migrated the server to a new DC and gave it a new IP address (used Migrate Export/Import - built new R77.30 GAIA instance before import). I have a SmartEvent Server that I also upgraded from R77.20 to R77.30 (in-place). When I connect to the SmartEvent server, it shows the status as ok and the object sync as ok, but the events received in the last minute sits at 0. If I go to the Correlation Unit and view the log server, the IP address associated with the SMS server is the old IP address. I have tried clearing the db and initiating a new sync based on SK119072 and another SK that seems to be eluding me at the moment. 

 

Anyone ever run into this type of an issue? Any ideas would be much appreciated. 

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