AnsweredAssumed Answered

HA Upgrades in SMB 1490

Question asked by Bhavin Bhatt on Dec 6, 2017
Latest reply on Dec 9, 2017 by Dameon Welch Abernathy

Something very weird happened today with a 1490 HA pair.

I logged in to check the code versions on the appliances and somehow kicked off an upgrade.

Funny thing is, one appliance upgraded at 11:40am and the other appliance upgraded at 2pm. I was only logged into both appliances at 11:40am for a minute or so. The firewall that upgraded at 11:40 was the standby one. active firewall auto upgraded at 2pm.

The version they were on was r77.20.51 when I logged in to check them. Is this something you might have seen?

The customer has kicked off, cause the second upgrade kicked users off and they called me at 2:15pm.

 If I am not wrong, you need to download the update and then once done, manually trigger the upgrade. So even if i might have clicked on download without realising, how did it start upgrading, also, i couldn't have logged into the other firewall 2 hours later to carry out another upgrade ? or did it do that itself ?