AnsweredAssumed Answered

HA Upgrades in SMB 1490

Question asked by Bhavin Bhatt on Dec 6, 2017
Latest reply on Dec 9, 2017 by Dameon Welch-Abernathy

Something very weird happened today with a 1490 HA pair.

I logged in to check the code versions on the appliances and somehow kicked off an upgrade.

Funny thing is, one appliance upgraded at 11:40am and the other appliance upgraded at 2pm. I was only logged into both appliances at 11:40am for a minute or so. The firewall that upgraded at 11:40 was the standby one. active firewall auto upgraded at 2pm.

The version they were on was r77.20.51 when I logged in to check them. Is this something you might have seen?

The customer has kicked off, cause the second upgrade kicked users off and they called me at 2:15pm.

 If I am not wrong, you need to download the update and then once done, manually trigger the upgrade. So even if i might have clicked on download without realising, how did it start upgrading, also, i couldn't have logged into the other firewall 2 hours later to carry out another upgrade ? or did it do that itself ?