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Checkpoint API and Skybox

Question asked by Phill Taylor on Dec 1, 2017
Latest reply on Dec 10, 2017 by Dror Bareket

Hi, i manage a Skybox deployment which looks after a multi vendor FW estate which includes a variety of Checkpoint devices in a variety of flavours.  My Skybox deployment has issues getting device information for a range devices that are all seem to be on R77.2, the error message i get from Skybox is "[insrt FW hostname] were not received from the Check Point API: for help, contact Checkpoint support".  Does anyone have any experience of this please?

Just for context, Skybox is trying to speak to the CMA which should in turn pull the information from the enforcement modules and this doesn't seem to be happening in this one particular instance.

We have working instances that work fine, the problem just seems to be affecting one specific CMA.

 

Thanks in advance,

 

Phill

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