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LOIC_MARGIER
Explorer

Problem with migration from R75.47 to R80.10

Hi all,

I want to migrate configurations from my existing 4200 FW to a new 5100 FW. I have copied the upgrade_tools folder from the 5100 FW to the 4200 FW, I also ran the pre upgrade verifier tools and I have corrected the errors that appeared but when I try to export the configuration using the "migrate export abc.tgz" command, I run into the pre upgrade verifier error without a specific error message and the output files are empty too. Please help!

[2 Nov 16:11:19] [ExecCommandGetOutput] Going to execute command: '"/var/tmp/upgrade_tools/././pre_upgrade_verifier" -p "/opt/CPsuite-R75.40/fw1" -c 6.0.2.5 -t 6.0.4.8'
[2 Nov 16:11:24] [ExecCommandGetOutput] ERR: Command completed with error code -1
[2 Nov 16:11:24] .<-- ExecCommandGetOutput
[2 Nov 16:11:24] [PreupgradeVerifierRunner::exec] ERR: Preupgrade verifier had failed
[2 Nov 16:11:24] [PreupgradeVerifierRunner::exec] Preupgrade verifier's output:
-------------------------------------


Pre-upgrade verification report can also be found in /opt/CPsuite-R75.40/fw1/log in the following formats:
pre_upgrade_verification_report.html
pre_upgrade_verification_report.xls
pre_upgrade_verification_report.txt (text file)
-------------------------------------
[2 Nov 16:11:24] <-- PreupgradeVerifierRunner::exec
[2 Nov 16:11:24] [ActivitiesManager::exec] ERR: Activity 'PreupgradeVerifierRunner' failed
[2 Nov 16:11:24] [ActivitiesManager::exec] WRN: Activities execution finished with errors
[2 Nov 16:11:24] [ActivitiesManager::exec] WRN: Activities 'PreupgradeVerifierRunner' have failed
[2 Nov 16:11:24] [ActivitiesManager::exec] Designated exit code is 1

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4 Replies
Vladimir
Champion
Champion

Please clarify if you are trying to upgrade the standalone appliance.

The release notes do not address this situation specifically:

Upgrade path

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Vladimir
Champion
Champion

It is also possible that the upgrade could not be successfully executed on 4000 series appliances due to their limitations:

Compatibility matrix for Standalone deployments

In which case, you may want to try migrating 75.47 to 5000 series appliance and executing upgrade on it.

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LOIC_MARGIER
Explorer

Thank you for your response, I believe the upgrade was not successful due to the limitation of the 4000 series appliances. As suggested I tried to search for the image 75.47 image for the 5000 appliance but I found out the least available image version for it is the 77.30.

I also downloaded the "Check_Point_R77.30_T204_upg_WEBUI_and_SmartUpdate.Gaia.tgz3" and tried to upgrade my 4200 FW firmware to 77.30 via the GUI but it failed at the verification stage.

Please which other options do I have to migrate my configurations from the 4200 FW to the 5100 FW?

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Vladimir
Champion
Champion

try this approach:

copy gaia settings from 4000 to 5000

migrate export from 4000 and migrate import to 77.30 on 5000.

If successful, you can then use CPUSE upgrade to 80.10.

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