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Device status in smart console and recommended updates.

Question asked by Evgeniy Andreev on Oct 18, 2017
Latest reply on Oct 19, 2017 by Evgeniy Andreev

Hello!
I have some questions about "gateways and servers" tab in smart console. Please look at attached screen. There is a "Status" column.
1) What actually does this status mean? Only what we have successfullu initialized SIC connection? Or something else?
2) Also, why does Security gateway can't get status for "recommended updates" column? If we have green status for both SG and SMS, it means everything is ok, correct?
3) Is there any troubleshooting guides for SIC communication between SG and SMS?

Thanks in advance!

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