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Error installing SmartConsole R80

Question asked by Gerrard Leach on Oct 3, 2017
Latest reply on Oct 15, 2017 by Dameon Welch Abernathy

Hello,

I am attempting to install SmartConsole R80 and R80.10 on a Windows 2012 server.

The installer gets to about 90% and then fails.

I receive an error log and it shows in can't find SmartConsolePreInstall.bat and yet I see it in the folder

 

[10-3-2017 15:25:05] OnInstallingFile: File=C:\Program Files (x86)\CheckPoint\SmartConsole\R80\PROGRAM\ExternalPackages\.NetframeworkInstaller.msi
[10-3-2017 15:25:05] OnInstallingFile: File=C:\Program Files (x86)\CheckPoint\SmartConsole\R80\PROGRAM\ExternalPackages\DotNetSetup.exe
[10-3-2017 15:25:05] OnInstallingFile: File=C:\Program Files (x86)\CheckPoint\SmartConsole\R80\PROGRAM\ExternalPackages\dotnetconf.txt
[10-3-2017 15:25:05] OnInstallingFile: File=C:\Program Files (x86)\CheckPoint\SmartConsole\R80\PROGRAM\ExternalPackages\WindowsInstaller31.exe
[10-3-2017 15:25:05] OnFirstUIAfter: Function Start
[10-3-2017 15:25:05] Call_SmartConsolePostInstall: Could not find C:\Program Files (x86)\CheckPoint\SmartConsole\R80\PROGRAM\SmartConsolePreInstall.bat
[10-3-2017 15:25:05] WriteProgressBarValuesToRegistry...
[10-3-2017 15:25:05] | SOFTWARE\CheckPoint\Check Point Product Suite\ProgressBar ,percent ,70 | was set
[10-3-2017 15:25:05] WriteProgressBarValuesToRegistry - END
[10-3-2017 15:25:05] ProgramAfter: Function Start
[10-3-2017 15:25:05] UpdateRegistry: Function Start
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT1 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT3 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT7 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT10 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT4 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT5 NOT Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT6 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT9 NOT Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT11 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT12 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT13 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT2 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT14 Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT15 NOT Installed
[10-3-2017 15:25:05] SetComponentsReg: COMPONENT16 Installed
[10-3-2017 15:25:06] ProgramAfter: Vc8 already installed
[10-3-2017 15:25:06] WriteProgressBarValuesToRegistry...
[10-3-2017 15:25:06] | SOFTWARE\CheckPoint\Check Point Product Suite\ProgressBar ,percent ,75 | was set
[10-3-2017 15:25:06] WriteProgressBarValuesToRegistry - END
[10-3-2017 15:25:06] CPLaunchApp: Failed to load DLL - C:\Users\gleach\AppData\Local\Temp\2\{9F8DC9EF-F853-4FB6-BC6F-13C202BEDFC0}\{F29C8957-4268-4505-A717-C0F75F6B075E}\system.dll
[10-3-2017 15:25:06] OnAbort: Installation aborted.
[10-3-2017 15:25:06] WriteProgressBarValuesToRegistry...
[10-3-2017 15:25:06] | SOFTWARE\CheckPoint\Check Point Product Suite\ProgressBar ,percent ,75 | was set
[10-3-2017 15:25:06] | SOFTWARE\CheckPoint\Check Point Product Suite\ProgressBar ,status ,failed | was set
[10-3-2017 15:25:06] | SOFTWARE\CheckPoint\Check Point Product Suite\ProgressBar ,prevStatus ,failed | was set
[10-3-2017 15:25:06] WriteProgressBarValuesToRegistry - END

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