AnsweredAssumed Answered

Endpoint R80.70 - FDE User acquisition

Question asked by Alex Gilis on Aug 31, 2017
Latest reply on Oct 19, 2017 by Mat Bover

Dear Mates,


I'm deploying Endpoint Security in an organization based on R77.30.03 and E80.70. It goes mostly fine except for a few users where FDE is stuck in "User Acquisition" after initial setup, malware scan and reboot. All other blades work for these users.

I've checked SK118234 but the client won't allow to uninstall since it says it's still going through primary setup. Chicken and egg...


Anyone else had this issue and would know a solution? Beers are on me