We are looking at creating a Self-Help Internal web portal for our help desk.
Is this website blocked?
Is this Port blocked?
We are planning on creating a Read-Only user for the API.
Thanks in advance.
Using a read-only user for the API is a good call.
You only use the credentials once to create a session and reference the session ID in future API calls.
I assume it's just an issue of compartmentalizing the authentication from the rest of your code that works with the API.
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