AnsweredAssumed Answered

Connetion error "Network error during site creation"

Question asked by 6d86cb21-5055-487a-80d5-5f2224bb45cb on Aug 4, 2017
Latest reply on Aug 30, 2017 by Daniel Dor

Hello All

When i try to connect the gateway via Workspace I take the following error


Connetion error "Network error during site creation"


Also when i try to connect MOB Portal via Safari (IPAD or Iphone) ı take the following error


"Safari cannot open the page because the network connection was lost"


But I can connect via Internet Explorer or firefox or something via laptop. Everything is ok

And I can connect via Android OS


How can I debug the issue and how can i solve it?


By the way I looked the sk104577 but this is not solved my problem...


How to resolve:

  • Check for typo in site address
  • Check Internet connectivity using Safari to any web site - fix if needed.
  • Check connectivity using Safari to wanted site - fix if needed.