My capsule can´t connect all the time they tell im inside office network, but i remove office network, i change user profile etc... did everything and still problem... someone got the same problem?
My capsule can´t connect all the time they tell im inside office network, but i remove office network, i change user profile etc... did everything and still problem... someone got the same problem?
Its very strange because I connected in cloud portal, I remove excluded network, I create a user profile, and check can connect inside office network, I removed profile I did everything … will collect and send logs to TAC team
Tengo el mismo problema, el capsule no conecta ni dentro ni fuera de la red, que podrá estar pasando...
I personally haven't seen the issue.
What's the IP address space of your client?
Can you reproduce the issue in multiple locations?
I recommend potentially engaging with the TAC so we can troubleshoot the issue.