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UTM-1 Edge NW Failed to load VStream Antivirus signature database (Stage: 4, Error code: 5)

Question asked by Ben-Zion Joselson on Jul 22, 2017
Latest reply on Jul 23, 2017 by Ben-Zion Joselson

The Event Log on my UTM-1 Edge NW appliance shows these two lines:

00002 22Jul2017 12:25:22 Failed to load VStream Antivirus signature database (Stage: 4, Error code: 5)
00001 22Jul2017 12:25:22 VStream can not be started - checking archives integrity

It then managed to contact the Sofaware Service Center Gateway Name: gw112l.sofaware
00016 22Jul2017 14:31:41 Successfully connected to the Service Center

But it did not download VStream Antivirus updates since July 12 2017.
Current version is:
VStream Antivirus Database (Main) Nov 6, 2016 10:20:12 AM GMT Version: 2.292.0 
VStream Antivirus Database (Daily) Jul 12, 2017 04:47:29 PM GMT Version: 2.292.43

Status: Connected (in green colour).

Subscription will end on Dec 1, 2017

Should I worry over this or is my Internet connection still protected by UTM-1 Edge NW ?

Note: I don't operate wireless connection of any kind. The appliance is wired (RJ45) to the PC and to the ADSL Internet

modem (over telephone line).

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