AnsweredAssumed Answered

No IP and server name after client install

Question asked by Balazs Agics on May 26, 2017
Latest reply on Feb 7, 2018 by Günther W. Albrecht

Hi All,

Maybe I do something in the wrong way, but after installing client with EPS.msi there is no connection to server, works in offline mode. If I just install Initial Client then Server Name and Server IP fields are empty, it only show a green connected in the pop-up window, and that's all.


Client version: E80.65 and E80.70

Client: Windows 7

Server version: R80.10


I'm running on temporary licenses and this worked for me earlier with no issues. I've upgraded from R80 to R80.10 a week ago.


Update: If I install the original Initial Client (not the downloaded one from my server) it asks the address of the server, but if I enter it, it says Failed to connect to server.


Thanks in advance, I've no more ideas.

Kind Regards,