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pdpd logging off all agent users

Question asked by Christian Riede on Feb 6, 2019
Latest reply on Feb 14, 2019 by Christian Riede

In pepd.eld, we see the messages below. Shortly after, all users using an identity agent are logged off and need to reauthenticate. Until now, no answer from Checkpoint Support about that.

 

Has anyone seen those messages?

 

Did you find a reason for that behavior? Or even a fix?

 

18001 4105729808]@***********[4 Feb  8:51:10] [TRACKER]: #625961 -> OUTGOING -> IDENTITY_UPDATE -> pep (v4): 127.0.0.1pep (v6): , identity: UpdateInformation dump:
[18001 4105729808]@***********[4 Feb  8:51:12] [TRACKER]: #625962 -> OUTGOING -> IDENTITY_REVOKE -> to pep: 127.0.0.1 (ipv4);  (ipv6), RevokeInformation dump:
[18001 4105729808]@***********[4 Feb  8:51:15] [TRACKER]: #625963 -> OUTGOING -> IDENTITY_REVOKE -> to pep: 127.0.0.1 (ipv4);  (ipv6), RevokeInformation dump:
[18001]@***********[4 Feb  8:51:15] Warning:cp_timed_blocker_handler: A handler [0xf7cb6f10] blocked for 70 seconds.
[18001]@***********[4 Feb  8:51:15] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPsuite-R80/fw1/lib/libpdplib.so], Function offset [0x4e9f10].
[18001]@***********[4 Feb  8:51:15] Warning:cp_timed_blocker_handler: Handler info: Nearest symbol name [_ZN3pdp23TimersExpirationManager26timersExpirationCheckEventEPv], offset [0x4e9f10].
[18001]@***********[4 Feb  8:51:42] Warning:cp_timed_blocker_handler: A handler [0xf7d442c0] blocked for 26 seconds.
[18001]@***********[4 Feb  8:51:42] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPsuite-R80/fw1/lib/libpdplib.so], Function offset [0x5772c0].
[18001]@***********[4 Feb  8:51:42] Warning:cp_timed_blocker_handler: Handler info: Nearest symbol name [_ZN3pdp13StatusManager17updateStatusThunkEPv], offset [0x5772c0].
[18001 4105729808]@***********[4 Feb  8:51:43] [TRACKER]: #625964 -> INTERNAL -> DISCONNECTED_FROM_PEP -> 127.0.0.1
[18001]@***********[4 Feb  8:55:32] Warning:cp_timed_blocker_handler: A handler [0xf7cb6f10] blocked for 228 seconds.
[18001]@***********[4 Feb  8:55:32] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPsuite-R80/fw1/lib/libpdplib.so], Function offset [0x4e9f10].
[18001]@***********[4 Feb  8:55:32] Warning:cp_timed_blocker_handler: Handler info: Nearest symbol name [_ZN3pdp23TimersExpirationManager26timersExpirationCheckEventEPv], offset [0x4e9f10].
[18001]@***********[4 Feb  8:56:13] Warning:cp_timed_blocker_handler: A handler [0xf7d442c0] blocked for 41 seconds.
[18001]@***********[4 Feb  8:56:13] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPsuite-R80/fw1/lib/libpdplib.so], Function offset [0x5772c0].
[18001]@***********[4 Feb  8:56:13] Warning:cp_timed_blocker_handler: Handler info: Nearest symbol name [_ZN3pdp13StatusManager17updateStatusThunkEPv], offset [0x5772c0].
[18001 4105729808]@***********[4 Feb  8:56:16] [TRACKER]: #625965 -> INCOMING -> AGENT_REQUEST -> ip: 192.168.117.209, type: machine_kerb_auth
[18001]@***********[4 Feb  8:56:42] Warning:cp_timed_blocker_handler: A handler [0xf537e830] blocked for 26 seconds.
[18001]@***********[4 Feb  8:56:42] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPshrd-R80/lib/libhttpsvc.so], Function offset [0x10830].
[18001]@***********[4 Feb  9:27:06] Warning:cp_timed_blocker_handler: A handler [0xf7cb6f10] blocked for 1824 seconds.
[18001]@***********[4 Feb  9:27:06] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPsuite-R80/fw1/lib/libpdplib.so], Function offset [0x4e9f10].
[18001]@***********[4 Feb  9:27:06] Warning:cp_timed_blocker_handler: Handler info: Nearest symbol name [_ZN3pdp23TimersExpirationManager26timersExpirationCheckEventEPv], offset [0x4e9f10].
[18001 4105729808]@***********[4 Feb  9:27:14] [TRACKER]: #625966 -> INTERNAL -> CONNECTED_TO_PEP -> 127.0.0.1
[18001 4105729808]@***********[4 Feb  9:27:14] [TRACKER]: #625967 -> INTERNAL -> TASK_STARTED -> Starting task 2: PDP to PEP identities sync (127.0.0.1)
[18001]@***********[4 Feb  9:27:32] Warning:cp_timed_blocker_handler: A handler [0xf6c1b330] blocked for 17 seconds.
[18001]@***********[4 Feb  9:27:32] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPsuite-R80/fw1/lib/libnac_server_shared_utils.so], Function offset [0x1c330].
[18001]@***********[4 Feb  9:27:32] Warning:cp_timed_blocker_handler: Handler info: Nearest symbol name [_ZN17NAC_SERVER_MODULE12TasksManager17T_startNextChunckEPv], offset [0x1c330].
[18001 4105729808]@***********[4 Feb  9:27:34] [TRACKER]: #625968 -> OUTGOING -> IDENTITY_REVOKE -> to pep: 127.0.0.1 (ipv4);  (ipv6), RevokeInformation dump:
[18001 4105729808]@***********[4 Feb  9:27:35] [TRACKER]: #625969 -> OUTGOING -> IDENTITY_UPDATE -> pep (v4): 127.0.0.1pep (v6): , identity: UpdateInformation dump:
[18001 4105729808]@***********[4 Feb  9:27:35] [TRACKER]: #625970 -> OUTGOING -> IDENTITY_UPDATE -> pep (v4): 127.0.0.1pep (v6): , identity: UpdateInformation dump:
[18001 4105729808]@***********[4 Feb  9:27:36] [TRACKER]: #625971 -> OUTGOING -> IDENTITY_UPDATE -> pep (v4): 127.0.0.1pep (v6): , identity: UpdateInformation dump:
[18001 4105729808]@***********[4 Feb  9:27:36] [TRACKER]: #625972 -> OUTGOING -> IDENTITY_UPDATE -> pep (v4): 127.0.0.1pep (v6): , identity: UpdateInformation dump:
[18001 4105729808]@***********[4 Feb  9:27:36] [TRACKER]: #625973 -> OUTGOING -> IDENTITY_UPDATE -> pep (v4): 127.0.0.1pep (v6): , identity: UpdateInformation dump:

Outcomes