AnsweredAssumed Answered

R80.20 JHF Take 17 Installation Failure?

Question asked by Stuart Green on Jan 25, 2019
Latest reply on Jan 30, 2019 by Stuart Green

Is anyone else having issues installing the R80.20 JHF Take 17?  There appears to be a failure on the Hook script for the update to Endpoint Security Server.  Haven't had a chance to do anything in-depth on it yet but the JHF on this box is going from R80.20 JHF Take 10 to Take 17.  Thought I'd ask here for any gotchas first...


This is as far as it gets before rolling back:


Gaia Screenshot


The error is:

• Endpoint Security Management R80.20 R80_20_JUMBO_HF_MAIN - Failed on installation:
Internal error in a hook script: bin/hook_uepm_HOTFIX_R80_20_JUMBO_HF_MAIN. (Return Code: 42). Contact Check Point Technical Services for further assistance.


JHF Take 10 can't then be reapplied so this isn't a great 'fix'!